How to return a product?
OUR RETURN PROGRAM
NOTE: All face mask sales are final for sanitary and safety reasons. Face masks cannot be returned, even if unopened.
If you would like to make an exchange, or return your goods, then please click here. Note that you will not receive any notification that the form has been submitted.
Goods must be returned with the original packaging, and they must be unworn.
Please return the parcel to:
Please add a note stating your order number. After completing the return wizard, we will complete your return or exchange once the parcel has arrived at the address above. The estimated turnaround time is 14 days from the day that we receive the returned goods.
The product must be returned in the original packaging. You will receive a return label and the return costs are the responsibility of the customer.